Quote:
Originally Posted by Blu3
Sigh. These MLs are not stupid lah, they pretty much gauge whether they want to give anot based on the situation then and there. Their business their call.
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I don't think it's that straightforward.
Such comments could set a dangerous precedent for these MLs, and not all customers are goody two-shoes. Those unreasonable and unruly ones who do not get what they want may kick up a fuss and do stuff that sabotages the ML's rice bowl and safety.
The potential snowball effect could be disastrous if not kept in check, IMO.