Quote:
Originally Posted by Franco_Barsei
Tina picked up the bad habit from her shijie.
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MLs who keep looking at phones don't understand that a bird in hand is worth two in the bush. They are worried about losing the business of the incoming customer, and does not fully appreciate the value of providing excellent service to secure returning customers. It is to their peril to do this since it is safer for them to serve regulars, whose business they could still accept to keep them going even when strong winds are howling.