2 young lives lost

[skyleon]

~~~ delete post ~~~

[ComplainKing]

Those 70% who voted for them have no right to complain about bad mrt service .

[skyleon]

“Waterfall” spotted at Pioneer MRT station due to heavy rain, water leaks also found in train cabin

This is not the first reported incident of water leakage at MRT stations.

By Yeo Kaiqi | September 14, 2017



And so it seems train faults have become part and parcel of our lives.

While we wait for better and more reliable train systems, it seems like we may have to deal with other faults: water leaks.

“Waterfall” from the platform ceiling

On Sept. 14 morning, a netizen on Facebook posted a 5 second video of a “waterfall” coming from the platform ceiling at Pioneer MRT station.

The incident happened at around 9.45am, when there was heavy rain in the Western region of Singapore.

In the post, the netizen, Randy Tan, said:


2017.09 waterfall spotted & water leaks inside the train : |

Water leaks inside train cabins

Responding to Mothership.sg’s queries, Tan provided further evidence of the water leaks that happened inside the train carriages.


This happened on a train carriage heading towards the city.

He told Mothership.sg:


“It was heavy rain at that timing. I was going to board the train towards the city. It took me surprised to see that water flowing out & took a video and tweet to prompt/feedback SMRT. When I board the train, I saw the rainwater leak inside & I took some pics along the way.”

Tan confirmed with Mothership.sg that train services were not disrupted as a result of this.



continue reading here : https://mothership.sg/2017/09/waterf...n-train-cabin/


So how Mr Khaw ?

[YellowSky]

Now inside train cabins got free shower .

[iArtcore]

...and there are a lot of tiny roaches too...saw these things at around the seats in between the connecting cabins...nonsence!

[skyleon]

Train breakdowns: Is dishonesty really the best policy?

Published on 2017-09-16 by Carlton Tan


Another train breakdown, another delay, another inaccurate estimate given. Please. Why can't we just be honest about it?

Every time the train service breaks down, SMRT will euphemistically call it a “track fault” or a “train fault” (never SMRT’s fault?). It will then attempt to give commuters the information they need to “plan ahead”. Unfortunately, SMRT’s estimates about the duration of train delays are about as accurate as their train service is reliable during rainy weather at peak hours—which is to say, not very accurate at all.

Every tweet SMRT sends out about a train delay will usually be followed by a reply from a commuter pointing out that the delay has exceeded their estimate. Just take the August 29 delay along the East-West Line for example.

At 1.13pm, SMRT tweeted:


“[EWL]ue to a track fault,pls add 10mins train travel time from #JurongEast to #Redhill.(Not linked to new signalling project).”

Soon after, a commuter replied:


“Been stuck between Pioneer and Joo Koon for 20 mins”.

At 1.42pm, SMRT tweeted again:


“[EWL] UPDATE: Pls add 15mins train travel time from #JurongEast to #Redhill due to a track fault at #Redhill. Train svc is available.”

And right on cue, a commuter pointed out:


“What about the delay at Joo Koon.... 25 min delay there.”

Or how about the August 30 delay? SMRT says the delay will only take 15mins but commuters ask:


“you different world isit why your 15 mins and my 15 mins"

“Sure 15 mins. More like 45 mins"

“What give 15 mins lead time, i have already given 1 hour if my precious time.”

And as for the September 10 delay, SMRT says “Pls add 15min” but commuters point


“15 mins per station”

“@smrt please be transparent and announce the breakdown before people reach the interchange”

“Delay 25 min already still not moving, garbage excuse la”

“No announcement of what's happening in the train. Horrible, SMRT really needs to at least communicate!!!”

“Sorry, where are those buses? No one tells anything on the station (Botanic Garden). Waiting here for more than 30 mins. So unprofessional.”

When the North-South Line broke down (again) yesterday, SMRT asked commuters to “add 20mins travel time” when in fact there was no train service at all.


“It's not adding 20 minutes. It's totally no service at all. Can't you guys be more clear about it.”

“20mins? There are no trains at Somerset and long taxi queues. Once again SMRT you have let us down.”

“No train service at Toa Payoh to Marina South Pier in both directions”

This has gone on for a long time now so surely whoever is responsible for providing these estimates must have realised how consistently wrong he has been. SMRT has, of course, not fired him, presumably because it is not against company policy to fib the delay estimates. Commuters, after all, cannot boycott SMRT. But if this is not evidence of a blatant disregard for the welfare of commuters, I do not know what is.

Accurate estimates are ultimately the most vital information commuters need to mitigate whatever inconvenience and economic loss they may have suffered as a result of the delay. Unfortunately, SMRT persists in misleading commuters. Why? This is surely unjustifiable from a public relations perspective. Misleading customers is a sure way to attract their ire, as the sarcastic tweets and snide retorts well show. It is also unjustifiable from a national economic perspective. Every minute a working adult spends idling on a train instead of at work does not merely mean lost income for him, it also means lost economic activity for the nation. Surely the words, “Moving People, Enhancing Lives,” mean more to SMRT than corporate profit. Surely SMRT realises that it serves a vital function, not just for its shareholders, but also for the nation.


continue reading here : https://www.theonlinecitizen.com/201...e-best-policy/

[skyleon]

Tourists here for F1 stuck in MRT delay

Xavier Lur happened to be there to record the scene.

By Sulaiman Daud | 14 hours




At about 9.00pm on Sep. 15, SMRT announced a delay on the North-South line. 20 additional minutes had to be factored in if you were traveling between Marina South Pier and Toa Payoh.

Unfortunately, this is nothing new for Singaporeans. A train can break down at any hour of the day of night. But if you happen to be a tourist taking our public transport around town, a long train delay would be an uncomfortably warm welcome to Singapore.

Local photographer Xavier Lur was on an MRT train at the Marina Bay station when the fault was announced. According to him, the train did not move for at least 15 minutes, after which he decided to step out. But not before taking some photos and uploading them to Twitter, which you can see below:

It was clear that some of them were in town to watch the F1 race, from the passes they were holding. The races start today, Sep. 15, and the festivities will last till Sep. 17.



continue reading here : https://mothership.sg/2017/09/touris...-in-mrt-delay/


Well done Mr Khaw such a world class mrt transport system . So when are you going to fix all these delays ?

[Alexandroz]

Originally Posted by YellowSky

Now inside train cabins got free shower .

Maybe have free shampoo too .

[Whiteface]

Originally Posted by Alexandroz

Maybe have free shampoo too .

You can wait long long .

[skyleon]

Long queues and crowds at MRT stations along East-West Line due to 'train fault'


19 Sep 2017 09:13AM (Updated: 19 Sep 2017 01:10PM)



SINGAPORE: Huge crowds and long queues formed at some MRT stations along the East-West Line (EWL) on Tuesday (Sep 19) during the morning rush hour.

Announcements at the stations, according to commuters, said there was a train fault that caused delays from Tanah Merah to Pasir Ris.

Commuters started posting on Twitter about a fault along the line around 7.40am.

A commuter who waited for the train for 30 minutes at Simei station told Channel NewsAsia he heard an announcement at about 8.30am that there would be no westbound trains.

There were many trains going towards Pasir Ris, but none coming from the other direction, he said.

Netizens took to social media to report crowds and long queues at Bedok, Tampines, Pasir Ris and Simei stations.

As of 9.05am, SMRT had not posted any updates on its Twitter account. When Channel NewsAsia reached out on Tuesday, SMRT declined to comment on the incident.

SMRT's train services have been plagued by delays and disruptions in recent months. Last month, for instance, train services on the EWL were delayed over more than four hours due to a track fault.

The train operator warned in July that the updating and testing of a new signalling system would take between four and six months to stabilise.

Read more at http://www.channelnewsasia.com/news/...ne-due-9229354


So how Mr Khaw how are you going to solve this problem ? Do you think it is okay for people to be late for their work and appointments ? Such world class mrt transport system .

[skyleon]

SMRT decides to stop announcing train delays: A blow-by-blow account of the EWL disruption

Published on 2017-09-19 by Carlton Tan


At 8.00 am, the first tweet came in. “Pasir Ris station. Train packed like sardines but not leaving station for at least 3 minutes. Platform is getting crowded!”

At around this time, rush-hour commuters along the EWL lines were beginning to notice the delay. A huge crowd had begun to form on the platform at Tampines. If not for the large fans spinning overhead, the air might have been suffocating. People were staring at their phones again. You can still hear the mynas squawking and the sky is still a nice pale blue. There is a serene quality to your misery; and at least you’re not alone. Everyone waits, patiently. In a strange solidarity, no one grumbles aloud. The trains are late again and it’s going to be another jam-packed trip to the office. But at least the air-con works. Or so we hope against hope. Something must work around here. This is Singapore.

But there will always be that one person. That troublemaker. The one who cannot abide the wait. The one who must ponder aloud. And so, with a picture that speaks a thousand words, @hikariazie took to twitter at 8.04 am. “As much as Tampines is getting more crowded, What is with the 7mins train intervals during peak hr #smrt? -.-” she asked.

And so it began, the lie was exposed. This would not be another ordinary Tuesday of shuffling around in the train every stop. No, first you wait, then you do the shuffle, then your boss asks you why you’re late (again).

The only problem? No poor soul checks the #smrt tag every time he or she plans to leave the house. No, poor souls prefer to wait for something official from @SMRT_Singapore or from the mainstream media. And so, deprived of any warning, the poor souls join the mass of human suffering congregating outside what used to be a train station.

It’s 8.06 am. The platform is still packed. People cannot board the train without mastering the dark arts. But at least there’s no train fault because the trains are still moving. At least that’s what SMRT tells itself. No train fault! The operations manager declares. Social Media Timmy scribbles it down on his notepad: No train fault! No tweet required! Back to my cat videos!

It’s 8.09 am. Jimmy asks, “EWL down @SMRT_Singapore ?” Nope, not down. Ops Manager Bobby reassures Social Media Timmy. The trains are still running. People just aren’t willing to move in. Nothing we can do about that. And indeed, the trains are still running. Service reliability is at a 100%. Please stop harassing the staff, Jimmy.

It’s 8.24 am. People begin to speculate. One thinks it’s a train fault. I haven’t the heart to tell him that, unless some red lights go off, there is no such thing as a train fault for SMRT, only additional waiting time.

A minute later another person tweets, “are the trains still dead on the EW line? #smrt #SMRTRUINSLIVES”. Please check that privilege young woman. Be grateful you have clean streets, low crime rates, an efficient government, cheap public housing, and excellent public transport. Oh wait.


continue reading here : https://www.theonlinecitizen.com/201...wl-disruption/


Got any brothers got caught by the mrt breakdown on your way to your bonking sessions ?

[SiaSuay]

Why now LTA no more fine SMRT ? Still got so many delays . Same old problems . Train fault ; signalling fault ; track fault ; cabin leaking water ; emergency brake problem ; door not opening ; faulty door on mrt platform . So when is Mr Khaw going to fix all these problems ? Or you don't know how to fix them ?

[WesternTop]

Originally Posted by SiaSuay

Why now LTA no more fine SMRT ? Still got so many delays . Same old problems . Train fault ; signalling fault ; track fault ; cabin leaking water ; emergency brake problem ; door not opening ; faulty door on mrt platform . So when is Mr Khaw going to fix all these problems ? Or you don't know how to fix them ?

All these faults become the norm already. Only serious ones like door kiaping passengers head/hand/leg and breaking them are considered to be fineable faults

[Capitol958]

Originally Posted by Whiteface

You can wait long long .

Good things are worth the wait .

[AlexanderArnold]

I heard that Singapore mrt always breakdown . Is it true ?